Service
Consulting
Expert Guidance, Scoped to What You Actually Need
The Right Expertise at the Right Time
Not every organization needs a full billing partner — sometimes what's needed is focused, expert guidance on a specific problem or a specific moment in time. Our consulting engagements are built around exactly that: targeted support for the situations where behavioral health organizations most need an outside expert in the room, without requiring a full handoff of your revenue cycle.
Engagements can look very different depending on what you're facing — from walking a facility through an active payor audit, to a proactive documentation review before a problem ever surfaces, to hands-on training for the staff writing the notes. Whatever the shape of the engagement, the goal is the same: clear findings, a workable plan, and a facility that's genuinely stronger when we're done.
Where Our Consulting Work Shows Up
Payor Audit Support
When a payor opens an audit, having someone who's navigated that process before matters. We walk facilities through the process from the initial request through to resolution — organizing records, responding to auditor requests, and helping you understand exactly what's being asked and why.
Proactive Facility Documentation Audits
Rather than waiting for a payor to find the gaps, we go looking for them first. A proactive documentation audit reviews a facility's charts, treatment plans, and progress notes against current payor standards, surfacing issues while they're still easy and inexpensive to fix.
Documentation Training
Findings only matter if they change behavior going forward. We provide direct training for the clinical and administrative staff responsible for documentation, focused on what actually needs to appear in a note to support medical necessity and hold up under review.
Corrective Action Plan Development
When an audit or internal review turns up findings that require a formal response, we build the corrective action plan — addressing root causes with measurable steps and realistic timelines, written in a way payors can actually accept.
Findings Reports
Every engagement ends with a clear, written report — what we found, what it means for your organization, and what we recommend doing about it, so results don't stay locked in a conversation and can be acted on by your whole team.
Asher's Direct Involvement
Documentation review isn't handed off to a junior team on our consulting engagements — Asher personally audits documentation as part of this work, bringing the same trend-spotting instincts and outside-the-box thinking that shape our broader compliance approach directly into your facility's charts and processes.
Asher brings a level of subject matter expertise few consultants in this space can match: having taught documentation training to organizations nationwide, successfully defended practices through payor audits, and engaged directly with White House staff and members of Congress on behavioral health parity and telehealth advocacy issues. That combination of hands-on audit experience and direct policy-level engagement means our consulting advice is grounded in both what payors actually look for and where the regulatory landscape is heading next.
Why It Matters for Your Organization
- Flexible engagements, scoped to the specific problem or moment you're facing, not a one-size-fits-all package
- Real audit navigation experience, not just theoretical guidance, guiding you through a live payor audit
- Issues caught before a payor finds them, through proactive documentation review rather than reactive damage control
- Training that reaches the people writing the notes, so findings translate into lasting change
- Corrective action plans built to be accepted, and findings reports your team can actually act on
Whether you're facing an active audit or want to get ahead of one, our consulting team brings direct, hands-on expertise to the table — scoped to exactly what your organization needs right now.